Balanced Scorecard

The concept of the balanced score card enables organisations to achieve an integrated and aligned balanced focus between the Financial, Customer, Internal Process and Growth and Development initiatives which collectively underpin the achievement of the organisations Vision.

Performance Scorecards make it possible for managers to cut through the clutter of today's information overload, improving decision making-abilities while reducing the time spent on performance monitoring.

Properly developed and deployed, Performance Scorecards are a manager's ally for aligning organisational strategies and promoting behaviours that lead to desired results.

With the right measures and linkages in place, managers can more easily see and treat performance problems and reinforce intended business outcomes for customers, employees, and other stakeholders.

Performance Scorecards enable a management team to:

• Drive achievement of business goals
• Provide targeted direction and align employee efforts
• Sustain ongoing business performance and improvement
• Guide and manage shifts in business directions
• Achieve balanced business results across stakeholder groups