Business Etiquette (½ day program*)

Who should attend

Anyone whose role requires social interaction with clients or attending business events.

Course objectives

By the end of this course you will be able to

• Present yourself and your company with the professional polish that clients want and expect
• Understand the importance of business etiquette from the office and boardroom to networking functions and dinners

Course content

Presentable business manners from the office to the corporate dining room

• Appropriate behaviour and manners in the workplace
• How to network anywhere with confidence
• Introductions and handshakes - who does what to whom
• Telephone and mobile phone protocol
• Social small talk and politeness

The etiquette of wining and dining

• Presentable manners at cocktail parties, lunches and dinners
• Business dining etiquette
• Seating and table settings
• Wine and food ordering

* Course can be incorporated with a hands-on lunch - dining experience

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