Change Management
BSI Learning has been involved in a wide variety of major organisational change projects. Fundamental to successful organisational change is the need to minimise the negative impact of change.
The reality is that any change encounters resistance. This resistance is most strongly felt by those directly involved in managing the process. Because they are accountable, they are inevitably seen by the rest of the organisation as the champions of the change and therefore bear the brunt of the backlash from the other employees.
It is therefore important to anticipate some resistance to the process of change and to formulate a strategy that will successfully manage it and minimise any negative impact.
Most organisations facing significant change anticipate a downturn before reaping the benefits of productivity gains. Studies carried out by Harvard graduates concluded that organisations implementing significant change experience productivity losses three times what they expected. This phenomenon is known as the Murphy Curve.
Studies revealed that four key actions can minimise productivity losses:-
- Strategic Management of change
- Effective planning prior to implementation
- Staff involvement in planning and implementation
- Ongoing fine tuning during the transition and implementation phase
The BSI Learning Change Management model has been designed to address all of these key issues.