Developing Your Assertiveness
Overview
This course builds the skills and techniques to ensure you achieve the outcomes you want in a wide range of challenging situations. By the end of the course, delegates formulate a Personal Action Plan to be applied immediately upon return to work.
Who should attend
The course is for all individuals who wish to improve their personal effectiveness by learning and applying the techniques to develop a more confident approach in all situations.
Course objectives
By the end of this highly practical programme, you will be able to:
- Define and understand assertiveness and behaviour style
- Recognise the benefits and value of assertive behaviour versus other types
- Integrate assertiveness techniques
- Boost your confidence and build your self-esteem
Course content
- The ability to assert yourself
- Assertiveness self-assessment
- Defining assertiveness
- The main uses for an assertive attitude
- The limitations of an assertive attitude
- Acknowledging mutual rights
- Worries about being assertive
- Deciding to change
- Making progress
- Persuasive communication
- Self-assertion techniques
- Saying No
- Handling aggression
- Countering manipulation
- Getting someone to change their behaviour
- Handling criticism
- Handling our emotions
Duration
One day workshop
$600.00 + GST per person
1 on 1 executive coaching (one half day 4 hours)
$1500 + GST
Small group training available (2-3 people - one half day 4 hours)
$1500 + GST
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Ask us about our one day intensive workshop availability.
Special Offer
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Call us to find out if you qualify for our special two for one offer.
Training Delivery Options
- Single booking for public program
- In-house program enquiries welcome
- One on one or Small Group Corporate Coaching available
For more information or to book this training course with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au