Essentials of Management

 

Overview

Understand the role of the manager as a leader and a decision-maker and learn proven techniques that will help you achieve your objectives.

  

Who should attend

Managers or team leaders, from all backgrounds, who want to get a better understanding of the keys to management.

  

Course objectives

By the end of this practical program, you will be able to:

  • Clearly define the role and the responsibilities of the manager
  • Identify the factors that will make your team succeed and help you achieve your goals
  • Lead and motivate your team to ensure performance
  • Handle difficult situations and difficult people and overcome conflicts

  

Course content

Define your Role and Responsibilities as a Manager

  • Identifying your Role and Responsibilities as a manager
  • Defining your objectives
  • Identifying your management style
  • Assessing the impact of your leadership and management style on relationships

Motivate your Team and Build Team Spirits

  • Building the desire for results
  • Setting objectives and ambitions for the team
  • Providing recognition and feedback
  • Appraising your staff

Effective Team Communication

  • Communicating with impact
  • Overcoming barriers and resistance
  • Communicating more assertively in team meetings

Handle Conflicts and Overcome Difficult Situations

  • Anticipating and identifying obstacles
  • Solving conflict situations with diplomacy
  • Master the decision-making process
  • Dealing with difficult people

  

Duration

Two day workshop

$965.00 + GST per person

1 on 1 executive coaching (one 8 hour day)

$3000 + GST

Small group training available (2-3 people - one 8 hour day)

$3000 + GST

 

  •  Ask us about our one day intensive workshop availability.

 

Special Offer

  • Call us to find out if you qualify for our special two for one offer.

 

Training Delivery Options

  • Single booking for public program
  • In-house program enquiries welcome
  • One on one or Small Group Corporate Coaching available

For more information or to book this training program with BSI Learning:

02 9215 0196 katrena.friel@bsilearning.com.au 

 

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