Exercising Influence - Vital New Skills for EAs
Outline
EAs have always needed to be able to affect desired outcomes in their dealings with traditional suppliers in areas like travel, events and office consumables.
But as the role develops within its managerial capacity, EAs are also being judged on the outcomes they can affect on special projects or tasks within their departments. From departmental reviews to office moves, EAs are involved in overseeing many projects for their executives. As a result, they are more often being held accountable for the results they affect on bigger and larger projects. EAs have to work with many other executives, managers, team leaders and employees to ensure the desired outcomes for these projects and consequently must be able to persuade others to their way of thinking or to get buy-in for their vision if they are to achieve the results they desire.
This accelerated training program uses a ‘fitness model' to help participants develop strength, focus,
and flexibility as influencers. Participants gather feedback, which gives them valuable insights into their strengths and needs as influencers. Participants learn new influence skills as they work through the program on real-world business situations. Through a series of exercises, participants learn how to plan and prepare for important exercising influence opportunities up, down, across and outside their
organisations.
Exercising Influence is a just-in-time learning opportunity, enabling participants to apply new skills immediately in resolving problems and conflicts and achieving outstanding business results.
Who Should Attend?
All EAs and PAs need to be adept at building relationships and persuading others to influence outcomes for a variety of different projects or tasks. This course is essential for all EAs and PAs who want to improve their influencing skills. It is especially valuable to anyone in a formal or informal leadership role or anyone responsible for helping to implement change programs or special projects.
Course Objectives
By the end of this practical course participants will be able to:
- Understand what effective communication is
- Recognise their own style of behaviors and be persuasive
- Master the rules of persuasive and influential communication
- Deal with difficult people and situations
Course Content
Participants will:
- Use influence models to help them develop effective influence behaviors and a strategic and tactical approach to influence
- Evaluate how they currently use influence behaviors and identify areas for development
- Develop and practice a variety of influence behaviors which they have identified as important to achieving successful results
- Establish clear and powerful influence goals
- Design an approach for formal and informal influence situations; apply the approach to a real-life situation.
Your Workshop Presenter
Graham Raspass
Principal Consultant, EAN Training Academy
Since 1993 he has been Director of BSI Learning specialising in organisational development and change and business and performance improvement.
During his time as a corporate adviser Graham has worked with a long list of blue chip international and Australian companies. His involvement has spanned most industries. His involvement has been predominantly in the area of business improvement, working closely with executive management to help create exceptional organisations through cutting edge processes and approaches.
Duration
Three Hour Workshop
Price
EAN Members: $445.00 + GST
EAN Associate Members & Non-Members: $595.00 + GST
Please contact Katrena Friel at BSI Learning on 02 9215 0196 to discuss your program needs.