Interpersonal Communication Skills
Overview
Understanding and interpreting interpersonal communication is an important skill for all managers to develop. The one constant in every managerial role is the need to deal effectively with people. The primary objective of this session is to help you to understand yourself better and in so doing gain a better understanding of the people you manage and work with.
Who should attend
Executives and managers who are required to interact with their staff.
Course objectives
By the end of this highly practical programme, you will be able to:
- Background history of the study of interpersonal skills
- How perceptions shape our view of others
- Model for interpreting interpersonal communication
- How to interpret the Interpersonal style of others
- Ways to use the interpersonal style model to improve management performance
- Other practical applications of the model; recruitment, team building, influence
Course content
- Management and interpersonal skills
- What influences behaviour?
- Perception and interpretation of people
- Background information on interpersonal skills
- Assertiveness and responsiveness
- Interpersonal Styles model
- Recognising the styles
- Managing the styles
- Using the styles
Duration
One day workshop
$600.00 + GST per person
1 on 1 executive coaching (one half day 4 hours)
$1500 + GST
Small group training available (2-3 people - one half day 4 hours)
$1500 + GST
Special Offer
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Call us to find out if you qualify for our special two for one offer.
Training Delivery Options
- Single booking for public program
- In-house program enquiries welcome
- One on one or Small Group Corporate Coaching available
For more information or to book this training course with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au