Latest News
7th July 2008
Coast manufacturers learn about managing innovation
Members of the Central Coast Manufacturers' Association attended a Breakfast Seminar last month to learn about managing innovation.
Managing InnovationTM - Optimising the Power of New Ideas, was presented by Graham Raspass, CEO of BSI Learning.
Mr Raspass spoke on the latest research and development around the area of managing innovation. "Innovation is a human endeavour," he said, "it can't be automated. It requires passion, focus, dedication, teamwork, and a willingness to see things through. Innovation doesn't just happen. It requires management".
Over breakfast the group discovered that there are eight elements to be aware of. These included:
- The mindsets and skills-sets of the manager;
- The purpose of innovation (the strategic intent);
- Where innovation could take place (the opportunity space);
- Where innovation should take place (the innovation agenda);
- The innovation capability of the organisation;
- The methods used to develop innovation capability further;
- The five-phase innovation journey; and
- A box of innovation tools.
Raspass then went on to outline the key challenges for a Manager of Innovation:
- To decide where to focus innovation efforts (and where not to)
- To develop organisational capability for innovation
- To weave innovation throughout his or her AOI
- To give equal attention to all five phases of the process and to "morph" his or her mindsets and skill-sets to what is most appropriate to each phase
- To win support and ignite hope among team members and stakeholders.
The group also went through the key attributes of a successful Innovation Manager
- Constructive discontent ("We're doing well but I'm sure we could do better.")
- Outward orientation ("The world is full of great ideas and things that we need to know.")
- Strategic orientation ("We think long term and focus our efforts on areas that will help us make rapid and meaningful progress.")
- Focus on process ("We don't just hope that an idea will become realised; we plan it. We use a conscious approach to managing innovation.")
- Five-phase skill-set ("I modify my management style for each innovation phase, using skills appropriate to that part of the process.")
- Commitment to capability building ("I need my whole organisation to practice value-creating innovation regularly and effectively.")
- Trust and confidence in the team ("I'll keep us focused on the vision and goals and support you in achieving it.")
Finally ending on the principles for effective Innovation Management:
- Don't confuse creativity, invention, and innovation: remember that innovation only occurs when benefits are delivered.
- Explore your opportunity space fully and openly in product, process, position, and paradigm.
- Find and tap sources of passion, commitment, and enthusiasm; innovation requires more than standard operating procedures.
- Use the five skill-sets of innovation management; be conscious of the boundaries, and change the "avatar" as needed.
- Identify internal or external customers for your ideas. Balance what you want to do with what is needed (so that technology push balances market pull).
- Sustain high-performing, agile, flexible, and productive teams that reorganise as needs change.
- Build innovation capability into your organisation. Assess whether you have achieved the optimum state of "innovation readiness."
- Seek to understand the impact of your own behaviour on innovation. Remember that the first barrier to innovation is in one's mind.
- Recognise and honour individual and team contributions.
- Remember that most ideas won't be carried through to successful implementation and value creation, but all innovation journeys can be a source of learning.
- Make sure that your innovation initiatives are purposeful, clearly specified, and aligned with the organisation's strategic intent. Specify innovation intentions so you can assess how well you have achieved them later.
- Seek diversity of opinion, allow competition of ideas; discourage interpersonal conflict.
23rd January 2008
Corporate governance in the spotlight
BSI Learning in partnership with Our Community in Australia has developed a nationally recognised qualification for board members and company directors.
The program enables professional leaders from all business sectors, including listed and unlisted companies, all levels of government, and not-for-profit organisations, to increase their knowledge in effective corporate governance.
Andrew Wright, the developer and one of the lead national facilitators at BSI Learning, said the program offered a flexible and convenient blended learning approach for participants to access essential professional development in the growing practice areas of the role and structure of corporate governance. A combination of workshops, workbooks and in-practice assessment combines to ensure that attendees put into practice what is delivered.
"Business legislation and regulation is becoming more complex so it's crucial for managers and directors to understand practical aspects of corporate governance in order to better identify, understand and control their business risk," he said. "This initiative of the Australian Institute of Community Practice and Governance specially designed the program to help them do that.
"Participants can interact with their course instructor and access study materials and discuss their specific issues at any time, from anywhere in the world."
Upon completing the program, participants receive a Certificate IV in Business (Governance).
For further information contact: katrena.friel@bsilearning.com.au
17 August 2006
NEW TAA04 Package:SYDNEY Training Sessions 25 - 29 September 2006.
BSI Learning is pleased to announce its first of many TAA04 training programs that it is delivering to the public. The full TAA04 training program will be held in Sydney on 25-29 September at the YHotel in Sydney. 10 of the core units will be covered in the 5 day face to face session with 4 units to be completed in self paced including 2 core and 2 electives.
Additional sessions for both refresher and full programs will be offered in the near future in other locations to cater to both the existing trainer requiring an update in qualifications to the new trainer needing these qualifications.
To register or request additional information for the upcoming Sydney 5 day program or for general information for other states upcoming programs please contact Katrena Friel: katrena.friel@bsilearning.com.au
20 July 2006 BSI Learning forms partnership with Demos and Launches BSIL - Demos
"THINK GLOBAL ACT LOCAL"
BSIL-DEMOS combines two great training companies. BSI Learning , established 1993, with its national presence in Australia and proven capability in the delivery of training to Corporate Australia and DEMOS , established in France in 1972, whose global presence covers France , UK, Belgium, Germany, Poland, Spain, Morocco, China ,New Caledonia and now Australia.
Initially we will be delivering 60 selected programs from our global resource of over 1200 programs, covering the areas of Management Development, Personal Development, Human Resources, Finance & Accounting, Sales & Marketing.
Go to the BSIL - Demos page on this site for more information.
1 May 2006
BSI Learning provides Human Capital Life cycle Management program to Yooralla Society of Victoria
To enable Yooralla to meet their present & future people resource needs BSIL have developed a customised program using our Human Capital Lifecycle Management – HCLM, approach. Having completed their resource planning Yooralla identified that they had a need to both recruit new employees and up skill existing employees. BSI Learning’s customised HCLM solution meets these needs:
IDENTIFY & UPSKILL: Firstly we identify potential employees and provide them with 100+ hours of targeted pre employment training
RECRUIT: Upon completion of the training all employees are interviewed and those identified as suitable are recruited by Yooralla
INDUCT: Pre employment training has included elements of the induction program this is supplemented with further induction training
DEVLOP: Employees are then enrolled into an appropriate accredited training program at either Certificate II, III or IV level
DEVELOP: Existing employees who require new skills are identified and also enrolled into an appropriate accredited training program either Certificate II, III or IV
MAINTAIN: Accredited training will be supplemented by additional targeted short courses as identified in the ongoing training needs analysis.

About Yooralla Society – People helping people achieve
Commencing as a free kindergarten for physical weaklings on 12 February 1918, Yooralla later grew into the Yooralla Hospital School in Carlton where it worked in partnership with the District Nursing Association and the Royal Children’s Hospital throughout the years of recurring polio epidemics. Here, many thousands of crippled children and young adults were treated with wide ranging therapy of the day to give back a life of which Polio had tried to rob them. By 1979, the Yooralla Hospital School had merged with the Victorian Society of Crippled Children and Adults to become the Yooralla Society of Victoria, as it is known today.
Today's Yooralla provides wide ranging disability services in areas of therapy, specialised accommodation, respite, assistance in and out of the home, adaptive aids and equipment, training and employment, and recreation. In all, well over 1000 specialised staff across Victoria cater to the needs of around 30,000 people with disabilities annually. This includes children and adults born with disabilities, as well as those who have acquired them due to accidents, health problems and age. Although the catch phrase didn’t come into existence until 1991, even as early as 1917, Yooralla could have easily been described as people helping people achieve.
BSI Learning Human Capital Management Program supports Yooralla’s values
In achieving its vision, Yooralla Society of Victoria is an organisation that values:
- excellence in everything it does
- the rights of service users
- its staff and their development
- services that are outcomes oriented and the measurement of performance
- sound fiscal management, efficiency and accountability
- an environment of continuous learning and improvement
- ethical management and practice
- teamwork and participative management
20 April 2006
BSI Learning launches Barnes and Conti global training programs into Australia
Barnes & Conti of San Francisco USA have created the most widely-used influence course globally and they have developed some truly high impact courses covering the core issues of organisational & people development, influence skills, negotiation, leadership development, innovation & risk management, constructive debate, strategic thinking, and more.
BSIL is delighted to have joined the Barnes and Conti’s Global training partnership as the exclusive partner for Australasia and looks forward to delivering these programs to our many Australasian based clients
"I regularly attend the American Society of Training & Development conference In the USA where I have an opportunity to meet with 100’s of global training providers. Every so often I come across a truly outstanding range of training programs and Barnes & Conti’s Influence program is one of the most remarkable programs I have seen. Whether in sales & other customer facing roles or operating in an organisation where the ability to influence others internally (in a positive & constructive manner) is critical to an individual’s success this program is a real winner and it is not surprising it is the most widely taught Influence program globally."
Graham Raspass CEO
BSI Learning
The full range of programs now available in Australia / NZ includes:
- Exercising Influence
- Managing Innovation
- Constructive Debate
- Strategic Thinking
- Inspirational Leadership
- Creating a Culture for Risk and Innovation
- Constructive Negotiation
- Mastery of Change
- C.O.A.C.H. for Peak Performance
- Leading Global and Virtual Teams

Natalie Goldman, Graham Raspass, Kim Barnes and Jack Fraenkel at the recent BSIL Barnes & Conti breakfast seminar held at the Swissotel, Sydney.
23 January 2006
BSIL Launches Lunch Bytes for 2006
Following the success of their short courses program, BSIL will be providing the same programs over a 1-2 hour lunchtime period to commence in early 2006. The programs are designed to be informative, interactive and thought provoking. Topics include:
- Effective communication skills
- Innovation
- Creativity
- Exercising influence
- Effective selling
- Creating exceptional teams
Older news of interest
7 December, 2005
BSIL Southern Edge wins VotCare program, again!!!
BSIL Southern Edge QLD Division have been successful in their tender application for the delivery of services for the Victims of Trafficking Support Program (VotCare). This enables them to continue the fantastic work that they have done up until now, for a period of eighteen months until June 2007.
5 December 2005
BSIL Expands its Online Learning Capabilities
The ability to deliver a Blended learning solution – a combination of face to face and on line learning is essential if we are to meet the needs of our existing and future clients. To ensure we have the capability to deliver the very best blended learning solution we have formed the BSI Learning On Line Consortium which brings together under one umbrella specialists in three key areas - Accreditation/ adult learning/ Face to Face training from BSI Learning, On Line course design and development from Maximize Learning and Learning Management System & Course Hosting from AFRAME.
The link below will take you to a sample page of on line courses which demonstrate the look and feel we can create for clients through Maximize Learning:
http://www.ccipl.com/Int_Mkt_ZXCV_2846/Australia/BSI.htm
The link below will take you to an overview of the BSIL - AFrame Learning Management System:
http://www.aframehost.com/whatsnew/
BSI Learning Establishes Video Ezy Academy
BSI Learning and Video Ezy have joined together to create the Video Ezy Academy. The Academy will provided customised certified training to all team members encompassing Certificate II & III Retail and Certificate IV Frontline Manager for Owners & Managers. The Academy will also be updating & refreshing the Franchisees Induction Program and developing a new team member induction package to be rolled out to over 500 stores nationally.
For more information please contact Natalie Goldman, Communications Manager, via the Email Us page.
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