Leadership Management Masterclass
2 Day National Roadshow Program
Sydney, Melbourne, Brisbane, Perth, Adelaide, Auckland, Wellington
Underlying Principles
Each of the programs is based on the belief that for an organisation to be effective they require leadership and effective management at all levels.
An effective leader possesses the following characteristics:
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Power |
Ability to positively influence and motivate people to a common goal - charismatic |
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Intelligence |
A grasp of common sense "Street wise" |
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Initiative |
Ability to define and create the circumstances to make their vision a reality |
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Confidence |
Self belief, self value, self assured but not arrogant |
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Human |
Ability to relate well to people and to inspire people to achieve greatness |
Concept
Create a culture of High Performing Teams, the benefits from which will be:
For you the manager
:: Greater self management
:: More input into decision making
:: Genuine empowerment
:: Increased opportunities - cross skilling
:: Increased sense of achievement
For your organisation
:: Increased employee commitment
:: Stronger employee engagement
:: Greater productivity
:: Reduced conflict - more accountability
:: Increased operational flexibility
For your stakeholders and customers
:: Quicker response times
:: Greater understanding of imperatives
:: Improved levels of customer service - time, quality, cost
:: Greater recognition of individual needs
:: Increased strategic value
Overview of Course Content
Leadership and Management
:: Effective Leader Characteristics
:: Four different roles for leadership
:: What Makes a Great Leader?
:: Sources of Leadership Authority
:: Some challenges or realities of managerial life
:: Main differences between management and leadership
:: Leadership, management and teamwork
:: What contributes to a manager's effectiveness? What contributes to a manager's success?
:: Adapting your Leadership Style
:: What are your Management Tendencies?
:: Developing your people through the delegation process
Developing your Emotional Intelligence
:: Developing your Emotional Competencies
:: Reducing Your Blind Spots
:: Leveraging Your Strengths
What influences behaviour?
:: Understanding Behavioural Styles
:: Making Sense of Behaviour
:: How Do I and others Learn Best?
Workplace Coaching for Peak Performance
:: What the ‘Best Coaches' do to make them so good
:: Business Benefit of Coaching
:: Competencies - Commitment Matrix Principles
:: Using the Grow Coaching Model
:: Steps to Validate Emotions
:: Active Listening
:: Straight Talk Model
Exercising Influence for better Negotiated Outcomes
Building your High Performing Self Managing Teams
:: Characteristics of High Performing Teams
:: Coaching a Team
:: Common Characteristics of Difficult Colleagues
:: Key responsibilities of Self Managing Teams
:: Skills that contribute to success
:: Team Checklist
:: Benefits of high performing teams
:: Types of teams
:: Organisational, Team and Individual performance building blocks
:: Team leader self analysis
:: Stages of Team Development
:: Team roles and work types
:: Features of effective teams
:: Team Model
Appendix: Participate Actively in Meetings
:: Understanding team meeting roles and responsibilities
:: Guidelines to Remember
:: Meeting Responsibilities Checklist
:: Preparing For Team Meetings
:: Meeting Agenda "Blueprint"
:: Establishing Ground Rules
:: Facilitation & Recording Tips
:: Alternatives to having a meeting
Introducing your Facilitator
Katrena Friel
Principal Consultant, Learning and Development
Katrena Friel is one of the brightest minds in training, coaching and corporate consulting today.
She incorporates three key aspects, one being life-transforming skills, training and professional development programs as well as professional coaching and mentoring.
She specialises in leadership development. Her sound knowledge of business, plus her ability to put ideas into action through planning, training and development ensures her client's success.
For over 20 years, she has contributed to the success of thousands of companies in most industries, consulted to hundreds of entrepreneurs and guided thousands of individuals - inspiring them to their next level of development.
She holds formal qualifications in Business, Management, Advertising, PR, Marketing and is a Master Practitioner and Train the Trainer of Neuro Linguistic Programming (NLP).
Katrena's life purpose is to cultivate solutions that develop creativity, leadership and communication skills for a leap frog effect in people's lives.
Duration
Two day workshop
$965.00 + GST per person
1 on 1 executive coaching (one 8 hour day)
$3000 + GST
Small group training available (2-3 people - one 8 hour day)
$3000 + GST
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Ask us about our one day intensive workshop availability.
Special Offer
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Call us to find out if you qualify for our special two for one offer.
Training Delivery Options
- Single booking for public program
- In-house program enquiries welcome
- One on one or Small Group Corporate Coaching available
For more information or to book this training program with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au