Leadership Management Training - New Supervisor 

Brand-new supervisors need guidance and help, the sooner the better. 

 

This training program provides the new supervisor with what they needs to support development of skills and self-confidence so they can begin doing their jobs effectively, right away.  

 

  •  New Supervisor - The First Six Months 
  •  Communication Essentials for Managers
  •  Managing Conflict for Managers 
  •  Delegation: Setting Work Priorities & Monitoring 
  • Team Building 


Who Should Attend:

  • Current or future managers who need the most potent resources;
  • Current or future managers who need to brush up on their leadership management skills;
  • Any leaders who need new skills in order to continue to grow in current or future responsibilities; and
  • All leaders, staff or team members who wish to be better equipped for the increasingly fast-paced future where these skills are both assumed and required.


Interactive Tools You'll Use:

  • Self-paced instruction and navigation;
  • "Coach" tips;
  • "Flash card" and "cheat sheets";
  • Games; and Instant-grading quizzes, and more!

 

Underlying Principles

The programs is based on the belief that for an organisation to be effective they require leadership and effective management at all levels.

 

An effective leader possesses the following characteristics:

 

Power

The ability to positively influence and motivate people to a common goal

 

Intelligence

A grasp of common sense "Street wise"

 

Initiative

Ability to define and create the circumstances to make their vision a reality

 

Confidence

Self belief, self value, self assured but not arrogant

 

Human

The ability to relate well to people and to inspire people to achieve

 

To create a culture within your group of High Performing Teams, the benefits from which will be:

 

For you the supervisor/manager:

 

  •  Greater self management
  •  More input into decision making
  •  Genuine empowerment
  •  Increased opportunities - cross skilling
  •  Increased sense of achievement

 

For your agency:

 

  • Increased employee commitment
  • Stronger employee engagement
  • Greater productivity
  • Reduced conflict - more accountability
  • Increased operational flexibility


For your stakeholders:

 

  • Quicker response times
  • Greater understanding of imperatives
  • Improved levels of service - time, quality, cost
  • Greater recognition of individual needs
  • Increased strategic value

 

Overview of Course Content

 

Introduction to Leadership / Management

  • What is leadership?
  • Four different roles for leadership
  • Sources of leadership authority
  • Some challenges or realities of managerial life

 

Introduction to Emotional Intelligence

  • Emotional competence self assessment
  • Emotional competence can be developed
  • Increasing self awareness

 

Behavioural Styles

  • What influences behaviour
  • DiSC

 

Introduction to Coaching

  • GROW model
  • Steps to validate emotions
  • Characteristics of high performing teams
  • Coaching a team
  • Presenting your leadership to the team

 

Communication - Assertiveness & Self-Confidence

  • Common characteristics of difficult colleagues
  • Interpersonal Communication Skills (focusing on conflict resolution)

 

Building Self-Managing / High Performance Teams

  • The meaning of team
  • Characteristics of teams
  • How to set up a team
  • Team roles and work types
  • Stages of team development
  • Barriers to effective group working
  • Features of effective teams
  • Feedback skills
    • Aids for giving and receiving feedback
    • Problems in feedback
  • Personal decisions 
    • Key decisions checklist
    • Recent decisions

Mentoring Staff - Six Principals

Leading and Managing Change

Exercising Influence

Time Management = Self Management

Running Effective Meetings

 

Duration

Two day workshop

$965.00 + GST per person

1 on 1 executive coaching (one 8 hour day)

$3000 + GST

Small group training available (2-3 people - one 8 hour day)

$3000 + GST

 

  •  Ask us about our one day intensive workshop availability.

 

Special Offer

  • Call us to find out if you qualify for our special two for one offer.

 

Training Delivery Options

  • Single booking for public program
  • In-house program enquiries welcome
  • One on one or Small Group Corporate Coaching available

For more information or to book this training program with BSI Learning:

02 9215 0196 katrena.friel@bsilearning.com.au 

 

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