Lunch Bytes
Our latest offering are our Lunch Bytes. These are dynamic training programs held for 1-2 hours over your lunchtime break. They are are designed to be informative, interactive and thought provoking and offer the perfect solution to up skill staff without losing entire workdays to training.
Shortlist of lunch byte programs.
- Effective Communication Skills
- Workplace & Business Coaching
- Innovation
- Creativity
- Exercising Influence
- Change Management
- Performance Management
- Creating Exceptional Teams
- Effective Selling
- Creating a customer focused organisation
- Presentation Skills
Please see below for further information on each of these dynamic training programs.
Effective Communication Skills
Effective communication is an essential skill in today’s business world in this session you will learn to identify the purpose of each communication, listen actively for clarity and understanding, ask the right questions at the right time, communicate effectively in meetings and groups situations, express your ideas and opinions clearly, precisely and persuasively.
Workplace & Business Coaching
High performing employees are coached not directed. In this session you will learn how to get the best out off your team using a “coaching style of management” and the focus is on workplace application and benefits. It introduces the concept of coaching and clearly demonstrates how coaching is different from counselling and mentoring. The session covers how to establish objectives, develop a coaching plan and evaluate the results.
Innovation
Global competition, heightened customer expectations and the pursuit of best practice means that the need for organisations to be innovative is no longer a wish list but a must do. In this session you will learn the importance of removing internal blockers to innovation and be introduced to proven techniques for generating and sustaining innovation within the workplace.
Creativity
Our traditional thinking methods are no longer adequate to deal with the fast paced and rapidly changing world of today. This session introduces the De Bono Six Thinking Hats Parallel Thinking Tools .The tools are invaluable when applied to the areas of Problem Solving, Strategy Development, Conducting Effective Meetings, Enhancing Innovative Thinking, Negotiation and Conflict Resolution.
The methods that we impart provide a deliberate, systematic process that will result in creative thinking. Creative thinking is not a talent; it’s a skill that can be learned.
Exercising Influence
Today's organizations are run on influence. Influence enables you to build the relationships you need to network inside or outside the formal structure. In this session participants will learn how to develop effective influence behaviours and a strategic and tactical approach to influence. Evaluate how they currently use influence behaviours and identify areas for development.
Change Management
Change is a constant – and managing change effectively is an essential skill in today’s business environment. Organisations that are successful capitalise on change. They minimise the negative impact on their people, customers and productivity. This session will show how to lead your team through the change process, paving the way for a smooth transition and learn how to avoid the # 1 mistake made by most companies
Performance Management
A manager/ team leader rises and falls on the performance of their people. Greater results are demanded from ever shrinking resources. Employee’s expectations of their managers are increasing. By maximising your performance management skills you will unlock the potential within your people. Participants will leave this session with practical tools to monitor, manage and maximise performance.
Creating Exceptional Teams
Exceptional teams don’t just happen - they have to be built, supported and managed. Teams can create greater synergy and optimise the skills, knowledge and experience of everyone involved. From this session you will leave with the principles of team dynamics and the skills to develop a high performing team.
Effective Selling
Sales aptitude is in many ways one of the most unique attributes amongst the range of skills necessary at almost all levels of today’s organisation, in that it is infinitely measurable. Effective salespeople are not born, they are there are a distinct set of behaviors and activities common to all successful salespeople. This session will identify those skills, define a framework for their application and teach the implementation of activities that will directly increase your effectiveness.
Creating a customer focused organisation
One of the saddest things in business is to watch the gap between competitors narrow to the point where the only differential is price. The ultimate weapon for giving your business an unbeatable advantage is world-class, total customer care/service. It’s talked about incessantly and yet 95% of companies cannot and will never achieve it, are you prepared to be a 5%-er?
Your customers will decide the image, reputation and ultimate future of your organisation. The key to growing your business is turning your customers into ambassadors for your company. From this session you will leave with the skills to empower your front-line staff to meet and exceed customer expectations.
Presentation Skills
In today’s age of dynamic communication being able to give powerful and effective presentations is increasingly a key part of every employee’s role. This presentation skills session is designed to provide participants with the skills and structure required to make a powerful and memorable presentation including preparing for the presentation, three-step presentation model, overcoming anxiety, rehearsal techniques and using your voice.