Managing Workplace Diversity

Overview

Diversity is often seen for Managers as an additional difficulty. The challenge is to change this situation into a positive outcome which will benefit the whole company.

Who should attend

Frontline leaders and middle managers who face in their workplace diversity situations.

Course objectives

By the end of this course, you will be able:

• Introduce and practice foundation skills for diversity
• Raise awareness of the importance of diversity in the workplace
• Handle difficult situations in managing diversity

Course content

• Diversity - A way of Life
• Definition of diversity in the workplace
• Organisation's policies and procedures
• Best practice criteria for managing diversity

Diversity - Personal Leadership

• Leader's responses to diversity issues
• Emotional intelligence
• Feeling valued and devalued - impact on motivation and contribution to the work team

Diversity - Managing for Inclusion

• Behaviours and skills for managing workplace situations
• Skill builder exercises
• Framework for problem solving

Leveraging Diversity - Achieving results

• Creating an favourable environment
• Existing barriers to create improvements or change
• Action plans to encourage diversity
• Measure and monitor success

Duration

One day workshop

$600.00 +GST per person

Training Delivery Options

• Single public program booking (one day workshop)
• Price for in-house program available on request
• One on one or small group corporate coaching available

Please contact Katrena Friel at BSI Learning on 02 9993 0703 to discuss your program needs.