Negotiation Skills
Overview
This program has been designed to help managers evaluate and improve their negotiation performance through a constructive and confident win/win. By the end of the course, you will formulate an action plan for immediate application.
Who should attend
Managers who are involved in different negotiation situations either with customers, suppliers or colleagues, internally or externally.
Course objectives
By the end of this practical course, you will be able to:
- Understand the principles and logic of negotiation for managers
- Evaluate your current negotiation style
- Use the most appropriate strategies and tactics
- Deal with conflict and difficult people
Course content
Evaluate your Current Negotiation Style
- Identifying your strengths and weaknesses, successes and failures
- Understanding the different negotiation scenarios
Interpersonal Attitudes for Successful Negotiation
- The Art asking the client the right questions
- Identifying positive signals and acting consequently
- Listening attentively without interrupting
- Showing your emotions through your body
Steps Towards Successful Negotiation in Meetings
Develop Assertive Communication
- Analysing your personal communication style
- Adapting your communication to the context
- Gaining cooperation from others and using positive language
Dealing with Conflict and Difficult People
- Understanding and coping with aggressive behaviour
- Managing stress and dealing with your emotions
- Making concessions to get something in return
Duration
Two day workshop
$965.00 + GST per person
1 on 1 executive coaching (one 8 hour day)
$3000 + GST
Small group training available (2-3 people - one 8 hour day)
$3000 + GST
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Ask us about our one day intensive workshop availability.
Special Offer
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Call us to find out if you qualify for our special two for one offer.
Training Delivery Options
- Single booking for public program
- In-house program enquiries welcome
- One on one or Small Group Corporate Coaching available
For more information or to book this training program with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au