Nuts and Bolts of a Successful Entrepreneur (Train the Trainer)
Background
Following discussions with senior Human Resources and Training staff from around Australia, it is with pleasure that we can present this program for discussion. This concept paper outlines the ‘nuts and bolts of a successful entrepreneur' (aka Trainer the Trainer) training approach to be implemented for current and potential trainers.
The purpose of the training is to ensure all participants have been exposed to the essentials requirements and methodologies of being a successful trainer. Hence, the name of the training course being titled ‘nuts and bolts of a successful entrepreneur'. Participants will be trained on the methodology that trainers are not born, they are made.
It is proposed that this program be delivered over a period of 4 days, using various learning methodologies.
Who should attend
This program has been designed and developed for current trainers and staff who have been identified as potential candidates with the capability to progress to a trainer position.
Key Subject Areas and Learning Outcomes
- The Training Cycle
- The four stage training cycle that all successful trainers must be familiar with.
- The Adult Learner
- The adult learner is different from the child learner. This should be reflected in the design, method and delivery of a training event.
- The learning behaviors and approaches of an adult learner will be explored.
- This section will be based on Winston Churchill's quote "I love to learn but I hate being taught'.
- Training Methods
- Different training methods will be explored. Case studies and role plays to identify which method/s would be appropriate in different scenarios will be implemented.
- The advantages and limitations of each training method will also be discussed.
- Examples of a couple of the training methods are one on one coaching. Discussion, experimental, on the job etc.
- Controlling Nerves
- Nerves caused by the fear of speaking in front of people is normal
- Nerves in moderation are beneficial. Nerves get the adrenalin flowing and ensure that body and mind are ready to give their best performance.
- Participants will learn how to control nerves through preparation of material, preparing for the audience and preparing for themselves.
- Facilitation Techniques
- Delivery versus facilitation
- Dealing with interruptions
- Positive language
- Listening
- Matchers and mismatches
- Facilitator v's Lecture
- The role of a facilitator is to make the participants think and learn through reflection.
- Different questioning techniques to make the leaner think and learn.
- The do's and don'ts of a successful facilitator
- Situations of when a trainer should be lecturer and facilitator.
- The Verbal Clues
- The significance of verbal cues such as the Pause, verbal signals and rhetorical questioning and how they help learners follow a presentation.
- The Presenter's Voice
- The use of the voice in presentations can result in a presentation being successful or unsuccessful.
- Participants will learn how to put a shine in their voice and enthusiastic. Video presentations of successful trainers will be utilized to demonstrate this importance.
- Role plays where all participants must participate will also be implemented.
- The Presenter's Body Language
- The importance of body language (eye contact, gestures, facial expression, posture etc) in a trainer
- The importance of dress mannerisms will be discussed
- Video presentations of successful trainers will be utilized to demonstrate this importance.
- Role plays where all participants must participate will also be implemented.
- Interpersonal Facilitation Skills
- Responsible Participation
- The Value of Visual Aids
- A good visual aid can save a thousand aids.
- Use of visual aids to present complex information
- Use of visual aids to reinforce important ideas and messages.
- Different kinds of visual aids will be looked at where the pros and cons of each one will be explored.
- Audience Questions
- Audience questions and their significance
- How to handle disruptive or unrelated questions
- How to deal with questions where answers are not known.
- Defensive questions
- Appreciating questioners
- Venue Familiarisation
- On-Site Inventory
- Arranging the room to suit the training environment
- Testing equipment
- Air conditioning
- Visualisation/Relaxation
- The process outlined in this section are well known visualisation/relaxation techniques which has been used successfully by many presenters and people involved in high level competitive sports to help them prepare mentally for their performance by helping them to relax and reduce their anxiety.
- Suitable Music for Training Activities
- The different genres of music to use in different training situations
- Your Golden Opportunity
- Participants will be introduced to the importance of regarding your presentation as representing a golden opportunity
- Your words are not your message - you are. The way you dress, the way you move, the way you sound can do a lot of talking for you (Moss).
- Evaluating Your Presentation
- Summary - 8 Key Steps to an Effective Presentation
- Welcome
- Participants will be told how their introduction will sell them to their learners.
- You have 15 minutes to win them over. What should you do in these 15 minutes to win the participants over.
- Steps to Consider in a Training Module
- On arrival
- The opening
- Preview what's to come
- Pre-exposure
- Breaks
- Rituals
- Revision activities
- Celebration
- Closure
- Additional comments
- The Structure of a Training Session
- Ice Breaker
- What can you achieve from ice breakers?
- The importance of ice breakers and how they set the atmosphere of the participants.
- The real meaning of the acronym R.E.S.T and the importance of it in the ice breaker.
- Introducing the Session and Your Opening Session
- Role Plays
- People learn when they are involved in the activity. The trainer's role is to get them involved, get them working. The most effective way to do this is through role plays.
- 3 types of role plays.
- Facilitator role plays in the front of the group with individual participants
- Participants are paired and take turns in presenting
- Participants are put into groups of 3 , 1 presenter, 2 the prospect and 3 the observer. The observer takes notes and gives positive feedback to the presenter. They then change roles.
- Evaluation/Assessment/Validation
- Definition of evaluation.
- The 4 main purposes of evaluation
- Essential elements for accurate assessments
- Internal and external validation
- Exercise Learning Environment
Timing
Flexibility is available to suit your working environment. e.g. 4 days or 4 days over 4 weeks or 8 half day sessions. It's your choice.
Location
BSI Learning are able to provide their training rooms or you might like it conducted in-house at your venue. Again, it's your choice.
Facilitator
Mohana Rahavan
Mohana is a Principal Consultant at BSI Learning.
Mohana's business philosophy is to transform clients who cross our path, by leading you forward in Business Consulting, Coaching, Training & Development and HR Consulting Services.
Mohana has completed her MBA at Charles Sturt University, she holds a Bachelor of Arts/Commerce from Sydney University and a Certificate IV in Assessment and Workplace Training. Mohana is also holds NLP qualifications.
Mohana has conducted and developed extensive Trainer the Trainer programs which were tailor made to numerous organisations in Australia.
Mohana has extensive experience in corporate HR and Training in large firms such as Colonial First State (CBA) and Telstra. She is well experienced in the field of corporate HR, training and Vocational Education as she has worked for Australia's largest corporate firms and taught many vocational courses through Tafe community colleges and International Schools.
All of Mohana's coaching sessions, training sessions and workshops are a mixture of fun, knowledge and proven principles which encourage continuous improvement leading to transformation in individuals and organisations.
Our Training Philosophy and Methods
Our aim is to "help our clients improve results" by providing motivation, competencies and tools to improve the performance of their people.
Consequently, our focus is very much on training outcomes, not just training activities themselves. Our training therefore is characterised by the following features:
- Learning should be fun! Although training is a serious matter, there is no reason why the process itself should not be enjoyable. We aim to inject a fun element into our programs.
- Training is a process rather than an event. Therefore our programs can have several stages that may last for a period of months, not days. Many of our programs are in themselves progressive in that competencies may be built up through a natural succession of programs.
- We have a "learner-centred" focus. We help people learn rather than teach them. Therefore we see the processes of discussion, experimenting, discovery, reflection etc as very important.
- We also understand that people are different in learning styles and motivation. We recognise the various "intelligences", left or right brain dominance and preference for auditory, visual or kinesthetic learning methods in the design and implementation of our training programs.
- Therefore in any program there is likely to be a selection of various accelerated learning techniques and activities including:
- Case studies
- Discussions
- Team activities and tasks
- Self, peer and leader critique
- Videos
- Participant presentations
- Workshops
- Skills practice
- Debates
- Games, Competitions
Investment / Cost
$4,000 AUD per day x 4 days = $16,000 + GST
$60 per person for materials
The client would be responsible for any travel expenses.
Program Customisation
Should the program require customisation this will consists of:
- Site/client visit
- Meet with the facilitator and/ or have a focus group
- Branding to reflect your organisation
- Tailor key exercises to your business
- Tailor words/ language to the business culture
Contact Details
For more information or to book this training program with BSI Learning:
02 9215 0196 / 0414 522 049 
katrena.friel@bsilearning.com.au