Optimistic Communication - practical skills for succeeding in a challenging world
Overview
Now more than ever we need to harness the power of optimism. This program teaches the practical skills of optimistic communication. You will learn how to listen effectively, deliver clear messages, create effective relationships and instill hope and confidence in your staff.
Optimistic communicators are flexible, adaptable, highly motivated and persistent, creating energetic, engaged workplaces.
Who should attend
Managers supervisors and others wanting to lead and inspire their staff.
Course Objectives
By the end of the program you will be able to:
- Recognise how to develop an optimistic yet realistic attitude
- Identify various communication styles
- Build rapport and listen actively
- Communicate assertively and optimistically
- Deal with conflict effectively
- Give optimistic feedback
- Identify barriers to effective communication and how to deal with them
- Instill hope and confidence in others
Course Content
- Identifying how powerful and effective an optimistic attitude can be
- Learning how to be optimistic yet realistic
- Recognising our own and others' communication styles
- Sending clear messages
- Interpreting others' messages
- ‘Reading' non-verbal communication
- Dealing with conflict
- The power of appreciation and gratitude
- Tools for building an optimistic workplace
Duration
Two day workshop
$965.00 + GST per person
1 on 1 executive coaching (one 8 hour day)
$3000 + GST
Small group training available (2-3 people - one 8 hour day)
$3000 + GST
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Ask us about our one day intensive workshop availability.
Special Offer
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Call us to find out if you qualify for our special two for one offer.
Training Delivery Options
- Single booking for public program
- In-house program enquiries welcome
- One on one or Small Group Corporate Coaching available
For more information or to book this training course with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au