Performance Management
Overview
Practical tools to monitor, manage and maximise performance. By maximising your performance management you will unlock the potential within your people.
Who should attend
Any managers or team leader who manages staff directly who wishes to improve the performance of their team.
Course objectives
By the end of this practical course, you will be able to:
- Identify the purpose and scope of performance management
- Learn how to establish performance objectives and development plans
- Understand how performance management contributes to organisational development
Course content
Understand Performance Management
- What is performance management and why do it
- setting objectives and targets
- measuring performance
- Identifying the purpose and benefits of performance management
- Identifying the barriers to team performance
- How to progress from individual skills to collective performance
Implement the Performance Management Process
- PMC: formal and informal
- Common pitfalls in objective setting
- Skills of effective performance management
- Giving and receiving feedback
- Handling difficult people
- How to solve individual problems and make decisions
For more information or to book this training program with BSI Learning:
02 9215 0196 
katrena.friel@bsilearning.com.au