Powerful Performance Appraisals
Overview
Master the essential techniques of appraisal and use them effectively to sustain the motivation of your staff and increase performance.
Who should attend
Directors, managers and supervisors who are responsible for the performance of their team as well as HR professionals who need effective tools to mentor and coach individuals.
Course objectives
By the end of this practical course, you will be able to:
- Understand the importance of the appraisal process and your role
- Plan and organise your appraisal interviews as a manager
- Conduct your interviews with structure and confidence
Course content
- Introduction to Appraisal
- What are appraisals for
- Understanding the benefits and the purpose of appraisals
- The main steps
- Identifying your role and responsibilities as a manager
Plan and Organise Appraisal Interviews
- Gathering all necessary information: concrete facts
- Reviewing the essential data: self-appraisal forms, job objectives, personal information, behaviour and attitudes
- Integrating the competencies required by your company in your appraisal system
- Communicating to your staff in time to get them prepared for appraisal
Conduct the Interview with Confidence
- Putting the appraisee at ease
- Using constructive dialogue
- Using effective questioning techniques
- Distinguishing between your opinion and the facts
- Providing motivational feedback
Manage the Performance
- Analysing the reason for poor performance
- Confronting problems and agreeing on a suitable action plan
Duration
One day workshop
$600.00 +GST per person
Training Delivery Options
- Single public program booking (one day workshop)
- Price for in-house program available on request
- One on one or small group corporate coaching available
Please contact Katrena Friel at BSI Learning on 02 9993 0703 to discuss your program needs.