Powerful Questioning Skills for Highly Effective Leaders

 

Who should attend

Anyone who needs to make effective business decisions, negotiate, influence, reduce risk, solve problems, grow opportunities, improve staff effectiveness, deal with suppliers or instill excellent governance practices

 

Course objectives

By the end of this highly practical workshop, you will be able to:

  • Probe, test, clarify, verify and elicit facts
  • Know when someone is hiding information
  • Ensure quality due diligence enquiries
  • Identify hidden, unspoken agendas
  • Challenge assumptions, beliefs and opinions
  • Identify facts -vs- fiction
  • Identify and correct risk of under-performance
  • Expose deficiencies in proposals & reports
  • Generate accountability and responsibility
  • Clarify meaning and intention of other people
  • Turn disagreements into positive outcomes
  • Influence and direct meetings using questions
  • Cut meeting times by up to 50%

 

Course content

Skills are practised throughout the course

 

Clarifying the meaning of:

  • Fuzzy nouns and verbs
  • Interpretations and conclusions
  • The NOT word
  • Time, Space and Measure
  • Comparators

Developing a Process, Strategy or Model that Works

  • Asking questions that improve processes and ensure the best strategy

Challenging Facts, Opinions, Beliefs and Assumptions

  • Verifying facts
  • Clarifying the source of ‘facts'
  • Challenging assumptions and interpretations
  • Phrasing questions that by-pass resistance
  • Cracking open dogmatic statements
  • Gaining commitment instead of avoidance
  • Turning ‘feeling' statements into useful outcomes
  • Recognising when your question has not been answered

Setting and changing question frames for impact

  • Framing questions for the most useful outcome
  • Switching frames to influence discussion and gain high impact

The Ripple Effect

  • Uncovering hidden motivators and agendas
  • Identifying desirable and undesirable flow-on effects

Handling Disagreement, Criticism and Negativity

  • Turning criticism into a positive outcome
  • Creating agreement from disagreement

  

Duration


One day workshop

$600.00 +GST per person

 

Training Delivery Options

  • Single public program booking (one day workshop)
  • Price for in-house program available on request
  • One on one or small group corporate coaching available

Please contact Katrena Friel at BSI Learning on 02 9993 0703 to discuss your program needs.

[More Information Please]