Selling Skills for Non-Sales Professionals
Overview
Understand the basics of selling and learn a range of effective techniques that will help you succeed in many aspect of your professional life.
Who should attend
Individuals whose prime function is not sales but who are in contact with customers.
Course objectives
By the end of this highly practical course, you will be able to:
- Learn the key techniques and tools required to make effective sales
- Discover requirements and expectations using questioning and listening skills
- Identify business opportunities and convert them into sales
- Become an effective part of the company's sales effort
Course content
- Introduction to Selling Techniques
- Understanding the differences between buyers' and sellers' roles
- Defining the main success factors in selling
- Defining the objectives, the market and the targets
Successfully Meeting the Clients' Needs
- Identifying the decision-making process
- Assessing customer needs and expectations
- Building bullet-proof business relationships
Preparing Successful Sales Meeting
- Reviewing your targets and objectives
- Planning an appropriate sales strategy
- Selling benefits vs. presenting features
- Avoiding common mistakes
Securing the Sales
- Being persuasive to lead the negotiation
- Anticipating and overcoming objections
- Leading the client to conclude the win-win process
Duration
Two day workshop
$965.00 +GST per person
Training Delivery Options
- Single public program booking (two day workshop)
- Price for in-house program available on request
- One on one or small group corporate coaching available
Please contact Katrena Friel at BSI Learning on 02 9993 0703 to discuss your program needs.