EAN Trainers
Tony Eames
Principal Consultant, EAN Training Academy
Tony's experience as a professional communicator is extensive. He began his journalistic career as a staff reporter on the daily newspaper, The Belfast Telegraph, Northern Ireland's
leading daily newspaper. Later he moved to a weekly sister paper, The Larne Times, as a senior reporter.
In London, Tony trained and worked as a film editor with the BBC, mainly involved in film documentaries. After a period as book editor working on non-fiction titles for the Hamlyn Publishing Group, he returned to television to take up a contract as scriptwriter/producer with Ulster Television to launch ‘Zoom-In', a highly successful magazine program.
Migrating to Australia, Tony entered advertising, initially as account executive with SSC&B:LINTAS, and later as copywriter and then creative director with several other advertising organisations.
After three years with the Public Affairs Unit of the University of NSW, Tony was invited to join Hill & Knowlton, the leading international public relations firm, as a senior consultant in the firm's marketing division. Several years later in 1979, Tony left to start his own communications business, Eames Communications Pty Ltd.
Tony has provided writing, editorial, newsletter production and scriptwriting services for a wide range of clients, including multi-nationals (Hoover, Digital, L. J. Hooker, etc.), public bodies (such as the Australian Meat & Live-Stock Corporation, The University of New England, The Human Rights & Equal Opportunity Commission, etc.), professional services (The Law Society of NSW, Touché Ross) and various industry bodies (including The Australian Organisation for Quality Control, Motor Vehicle Industry Repair Council, the Medical Industry Association of Australia, etc).
Katrena Friel
Principal Consultant, EAN Training Academy
Katrena Friel is one of the brightest minds in training, coaching and corporate consulting today. She incorporates three key aspects, one being life-transforming skills, training and professional development programs as well as professional coaching and mentoring.
For over 20 years, she has contributed to the success of thousands of companies in most industries, consulted to hundreds of entrepreneurs and guided thousands of individuals - inspiring them to their next level of development.
Jack Fraenkel
Principal Consultant, EAN Training Academy
As a facilitator he brings over 30 years of sales, management and commercial experience to his audiences. His knowledge of customer service and sales skills was honed internationally as the general manager of the largest duty free retailer in Australia.
He holds accreditation with Thomas International in DISC Personality Profiling and this coupled with his business experience, helps Jack to help his clients build successful teams and recruit and retain the best people.
He is a regular contributor to publications such as Australian Business News, Service Station News, Franchising & Own Your Own Business, National Accountant, Print 21 and Around Canberra Magazine, on topics including, training and development, customer service, sales and marketing,
Jack is a seriously motivating and yet entertaining facilitator with a remarkable ability to share his knowledge and experience in an educational and fun manner.
Principal Consultant, EAN Training Academy
Graham Raspass MIMC, spent 17 years working for Rupert Murdoch's News Corporation in United Kingdom, USA and Australia. After completing his studies in Business Management and Marketing at Bristol in the UK, and a brief stint in commercial radio he joined the Leo Burnett advertising agency as a Graduate trainee. After a short time he was head hunted to join the advertising sales department of News Corp's UK newspaper operation based in Fleet Street and was ultimately seconded to Australia to work on the Murdoch flagship, The Australian.
During his time with News Corporation Graham held a wide range of executive positions including Advertising Manager of The Australian, Advertising Sales Director, MATP, Assistant General Manager, MATP and Managing Director, Cumberland Newspapers.
Since 1993 he has been Director of his own companies specialising in organisational development and change and business and performance improvement.
During his time as a corporate adviser Graham has worked with a long list of blue chip international and Australian companies. His involvement has spanned many industries including the media, IT, government, airlines, entertainment, communications, motoring, transport, distribution, retail advertising and numerous others. His involvement with these companies has been predominantly in the area of business improvement, working closely with executive management to help create exceptional organisations through cutting edge processes and approaches.
Graham's expertise lies in his ability to gain defining insight into organisational issues and work closely with executive managers to create new and dynamic futures as well as implementing the strategies that will make the difference.